Privacy Policy

Last updated: June 2025

This privacy policy describes how MB Strategic Advisory & Coaching Ltd ("we", "us", "our") collects, uses, and protects your personal information when you visit this website or engage with any service provided by us.

1. Who We Are

MB Strategic Advisory & Coaching Ltd ("we", "us", "our") is a coaching and advisory services company based in London, UK. We are committed to protecting your personal data and respecting your privacy.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: hello@michaelaburckard.com

2. What Data We Collect

We may collect and process the following personal data:

Data you provide directly

•       Name, email address, and phone number (via contact forms or direct communication)

•       Professional and personal background information shared during coaching

•       Session notes and coaching records

•       Payment and billing information

Data collected automatically

•       Website usage data via cookies (see Section 8)

•       IP address and browser/device information

3. How We Use Your Data

We use your personal data for the following purposes:

•       To deliver coaching services to you

•       To communicate with you regarding your coaching engagement

•       To send invoices and process payments

•       To maintain records required for professional supervision and compliance

•       To respond to enquiries submitted via our website

•       To improve our website and services

We will not use your data for marketing purposes without your explicit consent.

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

•       Contract performance: processing necessary to deliver the coaching services you have engaged us for

•       Legitimate interests: maintaining records, improving services, and managing our business

•       Legal obligation: where we are required to retain data by law

•       Consent: for any optional communications or marketing (where applicable)

5. How We Store Your Data

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. This includes secure storage, encrypted communications, and regular security assessments.

Coaching session notes are kept confidential and stored securely. They are not shared with third parties except as described in this policy or as required by law.

6. How Long We Keep Your Data

We retain personal data only for as long as necessary:

•       Coaching session notes and client records: 6 years from end of engagement

•       Payment and financial records: 6 years (HRMC requirement)

•       Website enquiries: 12 months from the date of enquiry

Marketing consent records: until consent is withdrawn

After the applicable retention period, data is securely deleted or anonymised.

7. Sharing Your Data

We do not sell your personal data. We may share it in the following limited circumstances:

•       With our professional supervisor (in anonymised form only, as required by our code of professional ethics)

•       With our accountant or bookkeeper for financial record-keeping

•       With payment processors to facilitate invoicing and payment

•       Where required by law or regulatory authority

Any third parties with whom we share data are required to handle it in compliance with UK GDPR.  

8. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files placed on your device. We use:

•       Essential cookies: necessary for the website to function

•       Analytics cookies: to understand how visitors use our site (e.g. via Google Analytics)

You can control cookie settings via your browser settings or our cookie banner. Please note that disabling certain cookies may affect website functionality.

9. Your Rights

Under UK GDPR, you have the following rights:

•       Right to access: request a copy of the personal data we hold about you

•       Right to rectification: request correction of inaccurate data

•       Right to erasure: request deletion of your data (subject to legal retention requirements)

•       Right to restrict processing: request that we limit how we use your data

•       Right to data portability: receive your data in a structured, commonly used format

•       Right to object: object to processing based on legitimate interests

•       Right to withdraw consent: where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at contact@michaelaburckard.com. We will respond within one month.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk or by calling 0303 123 1113.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We will notify you of significant changes where appropriate.

11. Contact Us

MB Strategic Advisory & Coaching Ltd

London, UK

Email: hello@michaelaburckard.com

Website: michaelaburckard.com